What is Hyperforce and why did Salesforce create Hyperforce?

What is Hyperforce – An Introduction  Hyperforce is a new infrastructure architecture that unifies the foundations of the various clouds and allows Salesforce to scale rapidly and securely using public cloud partners. It is a complete re-architecture of Salesforce designed to deliver an even more powerful and scalable platform to support the growth and success of Salesforce’s […]



What is an industry-specific CRM?

Customer relationship management (CRM) is a platform that connects your different departments, from marketing to sales to customer service, and organizes their notes, activities, and metrics into one cohesive system. Every user has easy, direct access to the real-time client data they need. This software generally provides businesses with a centralized location to input, store, and manage[…]



Health Cloud – An Introduction

Health Cloud is more than just CRM. It integrates the power of cloud technology to create an environment that uses specific healthcare terminology to enable everyone in the patient journey—fromhealthcare team members to patients to payers—all can access critical information at any time accurately and efficiently. It supports one-to-one relationship management through a patient profile that integrates[…]